GOWASA, Joel; 						HERIANTO, Tangkas.
 PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA PT. LOTTE GROSIR MEDAN.
<strong>JURNAL GLOBAL MANAJEMEN</strong>, [S.l.], v. 10, n. 2, p. 248-258, dec. 2021.
ISSN 2715-6001.
Available at: &lt;<a href="https://jurnal.darmaagung.ac.id/index.php/global/article/view/1871" target="_new">https://jurnal.darmaagung.ac.id/index.php/global/article/view/1871</a>&gt;. Date accessed: 04 july 2024.
doi: <a href="http://dx.doi.org/10.46930/global.v10i2.1871">http://dx.doi.org/10.46930/global.v10i2.1871</a>.